Help Center | DCDial
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Introduction
Learn how to access your DCDial account, log in or reset your password.
Last Update pre godinu
Campaigns
Get to know more about campaign types and campaign settings
5 articles
Last Update pre 10 meseci
Dashboard
The dashboard provides a visual overview of live Campaigns and allows the user to make changes and adjustments in real-time.
5 articles
Last Update pre 10 meseci
Summary
The dashboard provides a visual overview of live Campaigns and allows the user to make changes and adjustments in real-time.
1 article
Last Update pre 10 meseci
Administration
Administration section enables users to manage, monitor, and control all aspects of their DCDial back of house.
1 article
Esraa
Last Update pre 9 meseci
Reports
Generate and export reports for all modules, Check your reports dashboard to see the latest update.
Last Update pre godinu
Billing
Under the Billing page, you can find a summary of your subscription details and credit usage as well as payment settings and invoice history.
6 articles
Last Update pre 10 meseci
System Payments
Last Update pre godinu
Agent Interface
This help section is designed to answer your frequently asked questions, as well as provide step-by-step instructions for how to perform common tasks.
5 articles
Last Update pre 10 meseci
Training Academy
Our training videos will help you to understand DCDial different features and how to use them.
10 articles
Last Update pre 10 meseci
FAQ's & Glossary
Here you can find the answers to the most frequent questions you might have as well as look at the most common glossary items
3 articles
Last Update pre 10 meseci
Contact Support
If you need to report a problem with the system or have questions about the service, you can contact the DCDial help desk.
1 article
Last Update pre 10 meseci
DCDial CoPilot
The DCDial CoPilot is a Chrome extension that enhances productivity by seamlessly integrating with the DCDial web app. It provides efficient tools for managing customer interactions, allowing you to focus on meaningful tasks and communication.
10 articles
Yuliia and Mico Hojilla
Last Update pre 6 meseci