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Campaigns
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Campaigns

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Get to know more about campaign types and campaign settings
Predictive, Power, Preview Manual
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Click to Dial
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Voice Broadcast
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SMS Broadcast
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Email Broadcast
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Other Categories

Introduction
Learn how to access your DCDial account, log in or reset your password.
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Dashboard
The dashboard provides a visual overview of live Campaigns and allows the user to make changes and adjustments in real-time.
5 articles
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Summary
The dashboard provides a visual overview of live Campaigns and allows the user to make changes and adjustments in real-time.
1 article
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Administration
Administration section enables users to manage, monitor, and control all aspects of their DCDial back of house.
1 article and other
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Reports
Generate and export reports for all modules, Check your reports dashboard to see the latest update.
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Billing
Under the Billing page, you can find a summary of your subscription details and credit usage as well as payment settings and invoice history.
6 articles
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System Payments
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Agent Interface
This help section is designed to answer your frequently asked questions, as well as provide step-by-step instructions for how to perform common tasks.
5 articles
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Training Academy
Our training videos will help you to understand DCDial different features and how to use them.
10 articles
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FAQ's & Glossary
Here you can find the answers to the most frequent questions you might have as well as look at the most common glossary items
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Contact Support
If you need to report a problem with the system or have questions about the service, you can contact the DCDial help desk.
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