Click to Dial

Click Predictive

A TCPA-compliant rapid manual outbound dialing for Predictive campaigns. Click adds a human interaction element that requires users to press each number manually to dial a lead.

After activating the Click Predictive campaign, click on the "Click Campaign" tab on the left side. The list of leads will open.

Please Note: When the Click Campaign bar is blue, it means that there are active leads in the campaign. When it turns orange, it means that there are no active leads.

Once you see the leads listed, you can Call or Skip the lead depending on whether you would like to call the lead or not. If the Skip or Call buttons are grayed out, there are no agents ready to take calls.

Please Note: You can change the layout of how the leads are displayed to a simple view or detailed view by going to Administration -> Campaigns. Go to "Modify campaign" - "Click Settings" for Click Predictive Campaign. You can also change the maximum number of leads shown. 

Click Voice Broadcast

A TCPA-compliant rapid manual outbound dialing for Broadcast campaigns. Click adds a human interaction element that requires users to press each number manually to dial a lead.

Click Power

Click Power mode combines the features of Power Dialer and Click campaigns. It connects leads with agents more efficiently using a manually-configured calls-to-agent ratio, at the same time it adds a human interaction element that gives the option to the admins and manager to choose which numbers they want to dial from the pre-loaded list.

After activating the Click Power campaign, click on the "Click Campaign" tab on the left side to see the list of leads.