Leaderboard

Using DCDial's leaderboard is a great way of increasing engagement within your team or company.

To access the Leaderboard page, click on the icon, and then - on 'Leaderboard'.

By default, you will see a list of users ranking by the amount of payment collected, with the highest amount collected appearing first. You can switch to a team view by selecting 'Team' in the top right-hand corner. At the bottom, a leaderboard provides a powerful activity snapshot - a list of all badges that users/teams can earn for their payment collection activity.

To customize the view and configure the badges, go to Settings by clicking on icon.

Leaderboard Settings

Leaderboard Time Range

Set the time range. The individQual or team scores are reset based on the selected option.

• Weekly: The leaderboard will display results on a weekly basis.
• Monthly: The leaderboard will display results on a monthly basis.

Leaderboard Members

• All Users: The leaderboard will list all the user accounts.
• All Teams: The leaderboard will list all the teams.
• Selected Users: The leaderboard will list only specific users selected under 'Select Users'.
• Selected Teams: The leaderboard will list only specific teams selected under 'Select Teams'.

Badge Configuration

Set a custom amount for each badge. The users/teams will receive a badge once they collect a certain amount.

• Highest Payment Highest Payment: The user/team who collected the highest amount on a single payment will receive this badge.
• Goal Achieved Goal Achieved: The user/team who collected 100% of the amount defined in the goal settings. 

Goal Settings

Depending on your selection for 'Leaderboard Members', the options for goal settings may vary.

• Fixed: The same goal will be applied to all users/teams.
• User-based: Set a custom goal for each user under 'Define User Goals'. To apply the same goal value for all the users, type in the desired amount for any user record, and select the 'Copy to all' option. Click 'Submit' to save any changes.

• Team-based: Set a custom goal for each team under 'Define Team Goals'. To apply the same goal value for all the teams, type in the desired amount for any team record, and select the 'Copy to all' option. Click 'Submit' to save any changes.

Notification Settings

You can set it to notify users whenever the user goal is achieved and when the new badge is received.

• Goal Achieved: If you want the users to receive an alert and/or email notification when a user goal is achieved, check the corresponding box(es).
• Badge Achieved: If you want the users to receive an alert and/or email notification when a new badge is achieved, check the corresponding box(es).
• Top 10 Summary: If you want to receive a daily email capturing the top 10 users with the highest amount of payments collected, check the 'Email' box.

Alert

Achieving a goal or receiving a new badge should be celebrated. Confetti is a fun way of congratulating and informing the user that you recognize the completed hard work.

Email

Notify users about collected badges and achieved goals using email notifications. Notification emails will be delivered straight to the users' inboxes.

Users will receive notifications for the leaderboard events in the Notification Center.